Getting Help

General support

Having trouble getting Select2 working on your website? Is it not working together with another plugin, even though you think it should? Select2 has a few communities that you can go to for help getting it all working together.

  1. Join our forums, graciously hosted by NextGI and start a new topic.
  2. Search Stack Overflow carefully for existing questions that might address your issue. If you need to open a new question, make sure to include the jquery-select2 tag.
  3. Ask in the #select2 channel on chat.freenode.net or use the web irc client.

Do NOT use the GitHub issue tracker for general support and troubleshooting questions. The issue tracker is only for bug reports with a minimal, complete, and verifiable example and feature requests. Use the forums instead.

Reporting bugs

Found a problem with Select2? Feel free to open a ticket on the Select2 repository on GitHub, but you should keep a few things in mind:

  1. Use the GitHub issue search to check if your issue has already been reported.
  2. Try to isolate your problem as much as possible. Use JS Bin to create a minimal, verifiable, and complete example of the problem.
  3. Once you are sure the issue is with Select2, and not a third party library, open an issue with a description of the bug, and link to your jsbin example.

You can find more information on reporting bugs in the contributing guide, including tips on what information to include.

If you are not conversationally proficient in English, do NOT post a machine translation (e.g. Google Translate) to GitHub. Get help in crafting your question, either via the forums or in chat. If all else fails, you may post your bug report or feature request in your native language and we will tag it with translation-needed so that it can be properly translated.

Requesting new features

New feature requests are usually requested by the Select2 community on GitHub, and are often fulfilled by fellow contributors.

  1. Use the GitHub issue search to check if your feature has already been requested.
  2. Check if it hasn't already been implemented as a third party plugin.
  3. Please make sure you are only requesting a single feature, and not a collection of smaller features.

You can find more information on requesting new features in the contributing guide.